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AI Customer Support Startup Now Valued at $2 billion

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A startup focused on deploying AI-powered customer service agents is now valued at $2 billion, having raised another $150 million in a Series B funding round.

The investment maintains the upward trajectory of Israeli-founded, Amsterdam-based Wonderful, having previously revealed a $100 million Series A in November.

The latest injection of capital was led by global software investor Insight Partners, with participation from existing investors Index Ventures, IVP, Bessemer Venture Partners and Vine Ventures.

According to a blog post by the vendor, Wonderful will use the new capital to accelerate enterprise adoption in more than 30 markets. Wonderful is targeting a headcount of about 900 by the end of the year — up from the current total of 350 — to enable it to significantly increase its deployments of embedded teams within businesses using its tech.

A key differentiator for Wonderful from the outset has been its focus on non-English-speaking markets, and it says made inroads with companies across Europe, the Middle East, Asia-Pacific and Latin America in an array of sectors, including telecom, financial services, manufacturing and healthcare.

Related:Meta Acquires Moltbook, the AI Agent Social Network

Wonderful says its policy of providing embedded personnel to assist with the rollout of what it claims is its agentic platform is paying dividends.

“In 2026, enterprises will be deciding who to partner with to operationalize AI across their organizations, and those decisions will hinge on who can deliver deep integrations across complex infrastructures and tailor solutions to each organization’s unique environment,” CEO Bar Winkler said in a release. “We built our platform and operating model around that reality, and the demand we’re seeing globally reflects it.”

In tandem with the new backing, Wonderful said its platform-based approach is also reaping rewards. The vendor’s architecture is AI model-agnostic, allowing activation across different workflows, with the ability to select the best-performing models for each application, providing flexibility.

Reliability is also provided by a self-healing system design and “harness-based’ evaluation,” the vendor said.

Wonderful has raised $286 million to date, with Bloomberg quoting Winkler as claiming that revenue is “at tens of millions of dollars.”

 

BTC gives up gains as Middle East tensions ratchet higher

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The crypto rally ran into a wall on Friday as fresh headlines of potential escalation in the Iran conflict abruptly cooled risk appetite across markets.

Among the developments, the U.S. Central Command confirmed that all six crew members aboard a refueling aircraft that crashed in Iraq on Thursday had died.

Meanwhile, the Wall Street Journal reported that the Pentagon is deploying a Marine expeditionary unit (thought to be 2,500 troops) to the Middle East, including forces attached to the USS Tripoli, as Iran steps up attacks around the Strait of Hormuz.

Bitcoin, after rallying to near $74,000 earlier in the session, reversed sharply to $71,200 following the news, still holding onto 1.9% gain over the past 24 hours. Ethereum’s ether (ETH), Solana’s SOL (SOL) and were 3% higher during the same period, though also retreating from their session highs.

U.S. equities surrendered early gains, with the S&P 500 and Nasdaq flipping to 0.4%-0.5% declines. Gold, which often benefits from geopolitical turmoil, extended its recent pullback by another 1%, Oil, on the other hand, climbed more than $5 per barrel from its lowest levels of the day, now higher by nearly 2% for the session at $97.30.

“Optimism over geopolitical events, including Russian sanction relief, has been a driver” behind the price action, said Paul Howard, director at trading firm Wincent. “These headlines tend to have a short half-life, so [we] would expect this to be short-lived till we see concrete follow-up action.”

Crypto-linked equities continue to be mostly posting gains for the day. Bitcoin miner Marathon Digital (MARA) led the advance with a 10% jump, while Galaxy Digital (GLXY), Ethereum treasury firm Bitmine (BMNR) and AI data-center focused miner Cipher Mining (CIFR) all climbed 5%-7%.

Hong Kong to Approve First Stablecoin Licenses for Banks

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HSBC Holdings and a joint venture led by Standard Chartered are reportedly set to become the first authorized stablecoin issuers in Hong Kong.

The Hong Kong Monetary Authority (HKMA) is expected to issue stablecoin licenses to HSBC and Standard Chartered, the South China Morning Post reported Thursday, citing people familiar with the matter. HSBC and Standard Chartered are set to be in the first batch as authorities reportedly prioritize institutions already authorized to issue banknotes in the city.

The Hong Kong government, through the HKMA, authorizes banknote issuance to three commercial banks, including local branches of HSBC, Standard Chartered and the Bank of China.

The Hong Kong Monetary Authority has not confirmed the names of any successful applicants. Standard Chartered declined to comment, and HSBC did not immediately respond to a request for comment.

The approvals would mark a major step toward Hong Kong’s ambition to become a global digital asset hub despite neighboring mainland China reportedly making it harder to launch stablecoins in the region.

HKMA targets the first stablecoin licenses in March

According to the SCMP, the number of licenses and timetable had yet to be finalized and remained subject to change, but the sources indicated a possible date on March 24.

Though unconfirmed, potential stablecoin issuer licenses for HSBC and Standard Chartered would align with earlier reports that the HKMA planned to grant the first licenses in March 2026.

Hong Kong has not yet approved any stablecoin issuer. Source: HKMA

HKMA Chief Executive Eddie Yue said in February that the regulator expects the first batch of stablecoin issuer licenses to include a “very small number” of issuers.

If confirmed, Hong Kong’s strategic selection of note-issuing banks for the first batch of stablecoin licenses represents a major step in legal engineering, a spokesperson for the global firm Icon.Partners told Cointelegraph.

“It bypasses the trust gap of native crypto issuers by using institutions that already underpin the Hong Kong dollar,” Icon.Partners said.

Related: China’s Alibaba joins stablecoin platform MetaComp’s $35M fundraise

The Hong Kong government enforced the Stablecoin Ordinance, a statutory framework for regulating stablecoins, in August 2025, making it illegal to offer or promote unlicensed fiat-referenced stablecoins to retail investors.

In September, the HKMA said it received applications from 36 institutions for a license to issue stablecoins. HSBC and Standard Chartered were among the institutions that were reported to be planning to apply, alongside the Industrial and Commercial Bank of China.

Magazine: China’s ‘50x’ blockchain boost, Alibaba-linked AI mines Bitcoin: Asia Express