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Governing AI Before It Governs You

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In this conversation, Marco Li Mandri of ING lays out a clear, structured view of what responsible AI deployment actually requires inside a global bank. While much of the industry conversation focuses on what AI can do, Li Mandri is firmly focused on what must be in place before it is allowed to do it.

He describes ING’s approach as resting on three non-negotiable pillars. The first is purpose and permission. AI must be used only where there is a clear justification — either because it is mandated by regulation or because the customer has explicitly given consent. Without this foundation, no technical sophistication can make an AI use case acceptable. Purpose defines legitimacy.

The second pillar is process. Li Mandri explains that generative AI introduces an entirely new category of risk — far beyond what traditional models or rules-based systems created. In response, ING has implemented a dedicated GenAI risk assessment framework, designed specifically to evaluate the unique risks this technology brings. This framework considers more than one hundred distinct risk factors, allowing ING to examine issues individually rather than treating AI risk as a single abstract concern. From bias and hallucination to explainability and misuse, each risk is assessed deliberately and transparently.

But purpose and process alone are not enough. The third pillar is productisation. AI governance cannot live in policy documents or slide decks — it must be embedded directly into the product itself. Li Mandri explains that ING’s AI and GenAI platforms are built as robust systems with humans firmly in the loop, real-time monitoring, and automated detection of anomalies or errors. AI systems actively flag when something is going wrong, allowing teams to intervene quickly and remain in control.

This embedded governance model is critical. Rather than relying on periodic reviews or retrospective audits, ING monitors accuracy, behaviour, and hallucination risk continuously. Control is not an afterthought — it is designed into how the product operates every day.

What emerges is a picture of AI not as an experiment, but as a managed capability. ING is not trying to eliminate risk — an impossible task — but to understand it deeply, isolate it clearly, and control it consistently. This approach allows the bank to innovate while remaining compliant, resilient, and trustworthy.

Li Mandri’s message is pragmatic and cautionary in equal measure. AI’s power demands discipline. Institutions that rush to deploy without purpose, process, and embedded control risk losing trust long before they gain value. ING’s approach shows that moving fast and staying in control are not opposites — but only if governance comes first.

Bitcoin Pushes Above $69K as Retail Bulls Show Intent

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Bitcoin (BTC) rallied to $69,482 on Friday, and the rally coincided with data showing steady accumulation from smaller-sized holders in February.

Analysts say the breakout may evolve into a broader bullish trend, although other data suggest that a longer period of price consolidation will underlie the emerging bull trend.

Key takeaways:

  • BTC broke above the $69,000 resistance and its descending channel, triggering $92 million in short liquidations within four hours.

  • Small wallets added $613 million in February, while the whale wallets stalled with $4.5B billion in outflows.

  • Short-term holder profit-ratio indicator hit its lowest level since November 2022, underscoring weak sentiment over the past few weeks. 

Will the Bitcoin relief rally last?

Bitcoin has pushed above the upper boundary of its descending channel and retested $69,000. The move marks a potential bullish break of structure (BOS), if BTC holds above $68,000.

Bitcoin one-hour chart. Source: Cointelegraph/TradingView

If BTC holds above this reclaimed level, the next internal liquidity zones sit near $71,500 and $74,000. The 50 and 100-period exponential moving averages (EMAs) are now compressing beneath the price on the one-hour chart, reinforcing the possibility of the short-term momentum continuing.

The latest price surge triggered roughly $96 million in futures liquidations over the past four hours, with nearly $92 million coming from short positions, signaling a short squeeze on bearish traders.

BTC liquidations were primarily concentrated on Bybit (22.5%), Hyperliquid (22%), and Gate (15%), suggesting these platforms account for a significant share of active leveraged positioning in the market.

Related: Multi-day negative Bitcoin funding signals ‘overcrowded’ short trade: Reversal coming?

BTC retail investor demand backs the breakout

The breakout is supported by the steady buying from the smaller-sized investors. Order flow data from Hyblock shows that the small wallets ($0–$10,000) have accumulated roughly $613 million in cumulative volume delta (CVD) in February, consistently bidding during the price correction.

The mid-sized wallets ($10,000–$100,000) remain around -$216 million for the month, but the cohort added roughly $300 million since BTC fell below $60,000, suggesting selective accumulation during discounted periods.

Cryptocurrencies, Bitcoin Price, Bitcoin Analysis, Markets, Cryptocurrency Exchange, Price Analysis, Market Analysis, Liquidity, Whale
Bitcoin CVD data across different wallet sizes. Source: Hyblock Capital

Whale wallets ($100,000 and above) saw their CVD bottom near -$5.8 billion earlier in February and have since moved sideways. This stabilization implies that the aggressive distribution has paused, though a clear accumulation trend from the large holders has yet to emerge.

For the rally to continue, whale buying may need to return, and the short-term holder spent output profit ratio (SOPR) may need to move back above 1, signaling that the recent buyers are no longer selling at a loss.

Notably, the short-term holder SOPR recently fell to its lowest level since November 2022, indicating that many recent buyers have been realizing losses, a sign that conviction may remain fragile despite the rebound.

Cryptocurrencies, Bitcoin Price, Bitcoin Analysis, Markets, Cryptocurrency Exchange, Price Analysis, Market Analysis, Liquidity, Whale
Bitcoin short-term holder SOPR. Source: CryptoQuant

Related: Bitcoin passes $69K on slower US CPI print, but Fed rate-cut odds stay low