American Express is gearing up for the age of AI shopping, releasing an agentic commerce developer kit and committing to provide protection for registered agent purchases.
Editorial
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The Amex Agentic Commerce Experiences (ACE) developer kit is a framework that provides technical specifications to bring American Express-issued cards and membership value into AI-powered interactions.
The kit will provide developers with access to agent verification services; account enablement; “intent intelligence” to ensure purchase intent is accurately captured; payment credentials to enable verified agents to complete payments; and cart context to support the sharing of cart details.
“AI agents are beginning to reshape how people discover products and services, plan travel and dining, and make purchases,” says Luke Gebb, EVP, head, global innovation, Amex. “As these capabilities evolve, Card Members and Merchants will expect the same level of trust and security that they always relied on from American Express. The ACE Developer Kit enables this in AI-powered commerce.”
Amex is also promising an industry-first commitment to offer customers protection for registered agent purchases. In the future, if a card member authorises an AI agent to make a purchase and that agent sends American Express the customer’s authenticated purchase intent, the firm will protect eligible customers from charges related to AI agent error.