Nivo has opened access to Nivo AI, its purpose-built agentic AI assistant for specialist lending, to the wider broker and lender market following a successful early adopter phase.
Designed to improve submission quality and reduce friction across broker-lender workflows, Nivo AI operates 24/7 over email, guiding brokers through applications, identifying missing information, structuring cases correctly and delivering lender-ready submissions designed to be ‘right first time’.
The wider rollout comes as AI adoption accelerates across financial services, with firms increasingly seeking practical, workflow-embedded solutions rather than standalone tools.
Nivo AI was developed to tackle the challenge of incomplete or poorly packaged submissions that create delays, repeated clarification requests and unnecessary strain on underwriting teams. By guiding brokers at source and structuring cases automatically, the platform reduces back-and-forth and improves deal flow quality before cases reach decision-makers.
To support adoption across firms of all sizes, Nivo is launching with a two-week free trial, giving lenders and brokers the opportunity to experience guided packaging, automated document structuring and criteria-aware prompts in live scenarios and with no obligation.
Following the trial, firms can choose between two implementation routes depending on their operational complexity and integration requirements:
– Fully integrated, funded projects for lenders seeking to embed Nivo AI across complex journeys, connecting directly into CRMs, case management systems and underwriting workflows.
– A rapid-start version designed for lenders and brokerages that want to deploy quickly with minimal configuration – immediately reducing email back-and-forth and improving ‘right first time’ submissions from day one.
Nivo’s secure messaging platform has been adopted by more than 100 financial services firms and used by over one million customers since launching in 2017. Today, Nivo AI represents the company’s evolution from secure communication to intelligent deal orchestration embedded directly into specialist lending workflows.
Matthew Elliott, Co-Founder of Nivo, said:
“Specialist lending doesn’t lack demand, but we all know it suffers from friction. During our early adopter phase, we focused on proving that AI could materially improve submission quality and reduce unnecessary back-and-forth between brokers and lenders. The results have been extremely encouraging.
“Nivo AI isn’t a generic chatbot bolted onto a workflow. It’s purpose-built for specialist lending – understanding packaging requirements, document standards and lender criteria. One prompt. The whole deal.”
